Terms of Service
Effective 2026-11-15 · Version 2.2
These Terms are a binding agreement between you and CP Performance Group LLC, a Colorado limited liability company (“New Debut,” “we,” “us”), covering your use of program.charlieplourde.com and everything on it (the “Service”). By creating an account or using the Service, you agree to them. If you do not agree, do not use the Service.
1. You must be 18 or older
You must be at least 18 years old to use the Service. By using it you represent that you are 18 or older and legally able to enter this agreement. We block signup below 18 because the Service produces calorie targets and training loads, which minors should not follow without professional supervision.
2. What the Service is — and what it is not
A free app that produces a suggested calorie target, a meal plan and a training plan from numbers you provide; tracking around them; an AI coach; and optional leaderboards, friends, a monthly prize and referral rewards.
It is not medical advice, diagnosis or treatment; nutrition counselling or dietetics by a licensed professional; physical therapy, rehabilitation or injury treatment; personal training by a certified trainer supervising you in person; or a substitute for a doctor, dietitian, therapist or any qualified professional.
We are not a doctor, dietitian, or licensed healthcare provider, and no practitioner–patient relationship is created by your use of the Service.
Charlie's paid 1:1 coaching is a separate service, sold outside the app. It has a results guarantee with conditions; the exact terms are explained on the free call, before you pay. The app's coach does not state or change those terms.
3. Health warning and assumption of risk
Read this section. It is the most important one here.
Exercise and changes to how you eat carry real risk, including injury, illness, aggravation of existing conditions, and in rare cases death. By using the Service you acknowledge and agree that:
- You should consult a qualified healthcare professional before starting, and especially if you are pregnant or nursing, have or have had an eating disorder, have any cardiovascular, metabolic, musculoskeletal or psychiatric condition, take any medication, or are recovering from injury or surgery.
- You participate entirely at your own risk, and assume full responsibility for that risk.
- You will stop immediately and seek medical attention if you experience pain, dizziness, shortness of breath, chest discomfort, or any symptom that concerns you.
- You are responsible for the accuracy of what you enter. Wrong inputs produce wrong and potentially unsafe outputs.
- Plans are general and automated. They are not tailored by a professional who knows your medical history.
- Nutrition targets are estimates, generated by formula. Individual needs vary.
Before your first training plan you confirm that training can cause injury; that if you have a health condition you'll check with your doctor first; that you'll stop if anything hurts; and that the plan is general fitness information, not medical advice. We store that you confirmed it, with the date and the version.
If you have or suspect you have an eating disorder, please do not use this Service to restrict your intake. In the US, the National Alliance for Eating Disorders helpline is 1-866-662-1235, staffed by licensed therapists weekdays 9am–7pm ET. Outside those hours, or in any crisis, call or text 988 (Suicide & Crisis Lifeline, 24/7). Elsewhere, contact your local health service.
4. The coach and your plans use artificial intelligence
The coach is an AI, not a person. It is produced with a third-party large language model; your meal plan and training plan are built by our own engine. Nothing is written or reviewed by a human coach before you receive it. The coach can change your plan, log food and set goals when you ask it to — check what it did. AI output can be wrong, incomplete, or unsuitable for you, including meal estimates from photos. Use your own judgement, and a professional’s, before acting on any of it. Anything about pain, medication, a medical condition or your mental health belongs with a professional, not the coach. What the AI receives is in our Privacy Policy.
Before your first coach message or meal-photo estimate you agree, on a separate screen, to send what you type and the photos you send to our AI provider (see the Privacy Policy). The coach never claims to be a person or a licensed professional, and in a crisis it points you to the 988 Suicide & Crisis Lifeline and to a doctor or a trusted adult (Coach safety).
5. Your account
- Give accurate information and keep it current.
- Keep your password secret. You are responsible for activity under your account.
- Tell us promptly at charlieplourde.va@gmail.com if you suspect unauthorised access.
- One account per person. Don’t share it.
- We may suspend or terminate accounts that violate these Terms.
6. Acceptable use
You agree not to use the Service for anything unlawful or to harm anyone including yourself; reverse engineer, scrape or copy it; attempt unauthorised access to any system, account or data; interfere with or overload it, or circumvent rate limits or security; resell or commercially redistribute anything from it; upload anything unlawful, infringing, or depicting another person without consent; misrepresent your age or identity; create fake or extra accounts, or log false numbers to climb a board or win a prize or reward; or harass, threaten or impersonate another member.
7. Content
Yours. You keep ownership of what you enter and upload. You grant us a limited licence to store and process it solely to provide the Service to you. We do not publish it, sell it, or use it to train AI models.
Leaderboards and friends are opt-in. Nothing about you is shown to other members unless you join a board or add a friend, and each screen says what it shares; you can leave at any time in Settings. You are responsible for what you choose to share. The boards include a few house demo profiles we create, whose activity is generated by the Service; they are not real members and can never win anything (see the Prize Rules).
Prizes and rewards. The monthly prize, weekly challenges and Bring-a-Friend rewards are governed by our Prize Rules. No purchase is necessary, and a prize or reward has no cash value.
Other services. Some links open separate services with their own terms; we are not responsible for them.
Ours. The Service, its design, code, text and branding are owned by CP Performance Group LLC. Your plan is yours to use personally. The Service itself is not.
Reporting a profile. If a member's picture or username is offensive, pretends to be someone else, or isn't theirs to use, tap Report on their profile. We hide it while we look, and we can remove it and close accounts that break these Terms. Names that are slurs or profanity, or that pretend to be New Debut, its staff or anyone else, aren't allowed.
Copyright complaints. If you believe something on New Debut infringes your copyright, send a notice to our designated agent at charlieplourde.va@gmail.com with: your physical or electronic signature; the work you say is infringed; where the material is (a link or the username); your name, address, phone and email; a statement that you believe in good faith the use isn't authorised by the owner, its agent or the law; and a statement, under penalty of perjury, that your notice is accurate and that you are the owner or authorised to act for them. If something of yours was removed and you believe that was a mistake, you can send a counter-notice with the details 17 U.S.C. § 512(g) requires. We close the accounts of repeat infringers.
8. Free service, and changes
The Service is currently free. We may change, suspend or discontinue any part of it at any time, and may introduce paid features in future — we will not start charging you for something you already have without telling you clearly first. Coaching with Charlie is a separate paid service under its own agreement.
9. Disclaimer of warranties
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. To the fullest extent permitted by law we disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Service will be uninterrupted, error-free or secure, or that any plan, calculation or result will be accurate, safe or suitable for you. We make no guarantee of any fitness, weight, or health result.
10. Limitation of liability
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT SHALL CP PERFORMANCE GROUP LLC, ITS MEMBERS, OFFICERS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR PERSONAL INJURY, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.
IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (US $100).
Some jurisdictions do not allow certain exclusions, so parts of this section may not apply to you. Nothing here limits liability that cannot lawfully be limited — including, in many jurisdictions, liability for death or personal injury caused by negligence, for gross negligence or willful and wanton conduct, for breaking a statute, or for fraud.
11. Indemnification
You agree to defend, indemnify and hold harmless CP Performance Group LLC and its members, officers, employees and agents from any claims, damages, losses, liabilities and expenses (including reasonable legal fees) arising out of or related to: (a) your use or misuse of the Service; (b) your violation of these Terms; (c) your violation of any law or of any third party’s rights; or (d) any content you submit.
12. Governing law and venue
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules. Subject to Section 13, any dispute will be brought exclusively in the state or federal courts located in Denver County, Colorado, and you consent to their jurisdiction.
13. Dispute resolution — arbitration and class-action waiver
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO GO TO COURT AND TO PARTICIPATE IN A CLASS ACTION. IT CONTAINS AN OPT-OUT.
13.1 Informal resolution first
Before starting arbitration, contact us at charlieplourde.va@gmail.com with a short description of the dispute and what you want. Give us 30 days to resolve it. Neither side may begin arbitration until this period has passed.
13.2 Binding arbitration
If we can’t resolve it informally, you and New Debut agree that any dispute arising out of or relating to these Terms or the Service will be resolved by final and binding arbitration rather than in court — except as set out in 13.3 and 13.5.
- Administered by the American Arbitration Association under its Consumer Arbitration Rules.
- Conducted by one arbitrator.
- May be held by telephone, video, or on written submissions, or in person in Denver County, Colorado, or in the county where you live, at your choice.
- The arbitrator can award the same individual relief a court could.
- We pay the filing, administration and arbitrator fees for any claim under US $10,000, except where the arbitrator finds the claim frivolous.
- The Federal Arbitration Act governs interpretation and enforcement of this section.
- If 25 or more similar claims are brought by the same or coordinated counsel, the AAA’s Mass Arbitration Supplementary Rules apply, and each claim is still decided individually on its own facts.
13.3 Small claims carve-out
Either of us may bring an individual claim in small claims court instead of arbitration, so long as it stays in that court and on an individual basis.
13.4 Class-action waiver
YOU AND NEW DEBUT AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims or preside over any representative or class proceeding.
If this waiver is found unenforceable as to a particular claim, that claim — and only that claim — is severed from arbitration and proceeds in the courts identified in Section 12. The rest of this section survives.
13.5 Your right to opt out — 30 days
You can reject this arbitration agreement and the class-action waiver. Email charlieplourde.va@gmail.com with the subject line “Arbitration Opt-Out,” including your name and the email on your account, within 30 days of first accepting these Terms.
Opting out affects nothing else. It does not change your access to the Service, and we will not treat you differently for it. If you opt out, disputes are resolved in the courts named in Section 12.
13.6 Changes
If we materially change this Section 13 after you accept it, you may reject the change by emailing us within 30 days of it taking effect, and the version you originally accepted will continue to govern.
14. Termination
You may stop using the Service and delete your account at any time from your account page. We may suspend or terminate your access if you breach these Terms or create risk for us or other users. Sections 3, 9, 10, 11, 12, 13 and 15 survive termination.
15. General
- Entire agreement. These Terms and the Privacy Policy are the whole agreement between us about the Service.
- Severability. If a provision is unenforceable, the rest stays in force.
- No waiver. Not enforcing something once doesn’t waive it.
- Assignment. You may not assign these Terms. We may, in a merger or sale.
- Changes. For minor changes we will update the version and effective date above and notify you. For material changes — including any change to Section 10, 11 or 13 — we will ask you to accept the new version with a deliberate click before you continue using the Service. We record which version you accepted and when. Silence or continued use is not acceptance of a material change.
Contact
CP Performance Group LLC
101 North First Avenue, Suite 2325 #1171, Phoenix, AZ 85003
charlieplourde.va@gmail.com

